Page 73 - 第22屆新創事業獎得獎專輯
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Product advantages and                                                        創新服務組 Innovative Service Category
competitiveness
                                                     Future Prospects
Traditional Insurance Embraces AI: Robinstech
Develops SaaS System for Precision                   RobinsTech, taking inspiration from
Underwriting                                         domestic and international insurance
                                                     tech advancements, has set forth two
RobinsTech harnesses digital technologies            developmental pathways: B2A2C (Business
and innovative approaches to improve                 to Agent to Customer) and B2B2C (Business
the traditionally labor-intensive insurance          to Business to Customer). Under the B2A2C
sales process. By utilizing AI and big data          model, they empower Taiwan's 400,000
digital tools to precisely analyze policy            insurance agents with enhanced tools to
needs, the company substantially reduces             serve their clientele more effectively. In the
time and costs on the sales side. In today's         B2B2C approach, they collaborate with high-
market, whether for insurance brokers or             traffic platforms, such as partnering with
insurance companies, there is a significant          flight booking websites, ensuring customers
human resource commitment to increase                wanting to purchase insurance end their
policy enrollments. However, RobinsTech              journey with RobinsTech. Looking ahead,
streamlines the policy acquisition process.          RobinsTech aspires to be Taiwan's leading
Historically, agents would explain policies to       digital auto insurance brand. Their goal is not
clients, send data via fax to insurance firms,       just to be an insurance platform but a digital
await a two-day quote, confirm with clients,         insurance brand trusted by both consumers
and finalize a policy over a week. In contrast,      and agents. Ultimately, RobinsTech seeks to
with RobinsTech's integration of AI and big          establish itself as a unicorn in the insurtech
data, agents simply input the client's criteria      sector, not only in Taiwan but across Asia.
and basic information to quickly generate
tailored policy content, making their jobs
considerably easier.

Robinstech's SaaS System Boosts Salespersons'
Efficiency by 90% Tailoring the Optimal Policy
for Customers

Their unique application of digital solutions
distinguishes them from traditional insurance
entities. By integrating a microservices
framework, they've enhanced system
flexibility, fostering more collaboration
opportunities and broadening their service
range – a significant innovation in the
insurance realm. Crucially, RobinsTech's SaaS
solution amplifies agent productivity by over
90%, while simplifying complex steps inherent
in policy procurement.

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